That apple does, that piss me off!
e.g. i was talking to apple support online about a fault with my keyboard, when the fault suddenly occurred. (My keyboard would randomly type everything backwards! i'm not kidding, the cursor would jump straight back to the beginning of the text box after ever letter, so everything would corrupt and either look backwards or completely jumbled), when this happened, the apple employee obviously thought i was mucking about, and ended the session! That really really pissed me off!